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Frequently Asked Questions

Why work with a Keen Medicare advisor?

As you may have noticed, there are many Medicare plan options to choose from. While it is great to have options, it may make it difficult to choose the best plan option for you. Working with a licensed Medicare advisor can help you focus on plans that cover the things that matter most to you based on your current health, financial, and lifestyle goals.

This article can give you additional points to consider: Why You Should Enroll in Medicare Through an Advisor.

What is an independent advisor?

An independent advisor is a licensed Medicare agent that is not employed by a single insurance company (non-captive), but rather offers a broad set of products across multiple insurance companies to find the right fit for you. For us, it is important that our advisors help Medicare beneficiaries get into the best plan option available that meets their specific goals and objectives, so our agency is contracted with multiple national and regional insurance companies.

Do I need to work with an advisor in my area?

The simple answer is no. You can work with anyone that is licensed and appointed with insurance companies in your state and county. That said, we do think there is value in working with someone in your area if you are looking to discuss situations that might be unique to your community. A local advisor also gives you the option to meet in-person.

What are the ways I can meet with an advisor?

We offer three convenient ways you can meet with an advisor. Depending on your preference, you can meet with a Keen advisor over the phone, virtually (Zoom, FaceTime, etc.) or in-person. Our goal is to make it as easy as possible based on your circumstances and preferences.

How is my information shared?

For Keen, privacy and security are the core of what we do. Any information that we collect is used to help you find the best Medicare plan options that match your specific needs.

What will working with Keen cost me?

All Keen services are free to you. You are not obligated to purchase anything or make any plan changes.

How is this free?

Given how much investment health insurance companies make into their plans each year, these companies want people to know about these benefits and enroll in their plans. As part of this, they pay licensed agents and agencies a commission for assisting in a plan enrollment. Please note however that Keen's advisors are salaried employees that do not make commissions so they are incentivized to do what is best for you.

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