Keens most frequently asked questions

Why work with a Keen Advisor?

As you may have noticed, there are many Medicare, health and, life insurance plan options to choose from. While it is great to have options, it may make it difficult to choose the best plan option for you. Working with a Keen Advisor can help you focus on plans that cover the things that matter most to you based on your current health, financial, and lifestyle goals.

To find a Keen Advisor licensed in your state, click here to visit our directory.

What does 'independent' mean?

Independent means that Keen Advisors offer multiple products from many different insurance companies so we can create the combination that best fits your needs and goals. Keen Advisors are not employed by, or offer a single insurance company, but rather Keen Advisors offer a broad set of products across multiple insurance companies to find the right fit for you.


For us, it is important that our advisors help you get into the best plan options available that meet your specific goals and objectives, so we are contracted with multiple national and regional insurance companies across Medicare, health insurance, and life insurance.

To learn more about why independence is an important part of the Keen Way, please click here to visit our 'About' page.

What will working with Keen cost me?

All Keen services are free to you. You are not obligated to purchase anything or make any plan changes.

For more information on the many ways we can help you, please click here to visit our 'Services' page.

How is this free?

Health insurance companies invest a lot of money each year to improve and update plan benefits. These companies want to make sure you know about these benefits and enroll in their plans. As part of this, they pay licensed agents and agencies a commission for assisting with plan enrollments.

While we as an agency are paid in this way, Keen Advisors who are assisting you are full-time, salaried employees that do not make commissions. They are incentivized to do what is right for you, be patient and take as much time to get it right for you as you need, and be there year-round to support you. We believe that aligning these incentives is the best way to create the best experience for you.

To learn more about why we made this decision, please click here to hear from our founder on why Keen was started.

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We are committed to making our website’s content accessible and user friendly to everyone.

If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please email us at info@choosekeen.com. Please use “Accessibility Issue” as the subject line and provide a description of the specific accessibility issue or a suggestion for improvement.

We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies.

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